About AuthAnvil Academy
AuthAnvil Academy is on a mission. We’re here with the goal of building the skills development for the security guru in you. We are changing education for the better by providing a world-class education for all AuthAnvil users and administrators, from virtually anywhere.
How it works
Students can make use of our extensive catalog of course material, including written step-by-step content, assessments, and videos from any computer with access to the web. As you complete modules you earn achievements that demonstrate your new skills. And when you complete entire courses, you get even more achievements and point skills. We confirm retention through assessment quizzes that track your progress, and keep achievement badges tied to your account so you always know how well you are doing.
You can demonstrate your skills to others if you like…
If you link your account through an Academy ID with your company, your Account of Record contact within the Scorpion Software Customer Portal will be able to see your progress. If you have rewards for skills development, this is a great way for them to see how well you are doing within the academy!
Your training stays with you
If you ever changes roles within your organization, or change organizations completely… your skill set stays with you. In other words, once you earn an achievement, it belongs to you. The company you are with benefits from your training if you link their Academy ID to your account.
Owners, we have you covered…
It is important to us that our customers and partners take advantage of AuthAnvil Academy. A wealth of knowledge is always at your fingertips. However, we also understand that you may be resistant to invest in paid training if the student may take that learning elsewhere. We got you covered. Talk to your account manager about getting free course credits if a student leaves within 1 year of you paying for training.
How Scorpion Software uses this information
We focus on success training for our customers and partners. The more you invest in us, the more we invest in you. So our sales and support teams have access to your progress to help us to help you. Here are just a few of the ways we use this information to your benefit:
- If you have completed all modules within the AuthAnvil Administrating Training program, you get to bypass Tier 1 support and get straight to Tier 2.
- AuthAnvil partners are defined by their internalized skills development. We use this within the partner program to determine your level of commitment, and ours.
- If you have a SERVER DOWN case escalation and have the corresponding achievement badges for backup & recovery, you get immediate escalation as we know you have the skills to resolve this yourself. If you can’t, you must really need our help. Of course the opposite is also true… if you open a SERVER DOWN case and have never taken any training… you are re-prioritized as such.
- Leads and sales opportunities that come through our sales team are prioritized to our partners based on skills within your organization. Not just technical training either. We include sales and marketing training courses that demonstrate commitment and match that with results-driven opportunity pipeline management.
Your skills development belongs to you…
Each student within AuthAnvil Academy will build upon their own set of skills. So a person in the sales team may take sales training, while someone in the tech team may take technical training. Of course, you can always do both.
In any case, when you open a dialog with us, we review YOUR skillset at the task at hand. So if you are a salesperson opening a SERVER DOWN case and have taken no training on that… you aren’t getting to leverage the benefits of the academy. If one of your techs opens that same case who has achieved those skills, it will be escalated as you would expect.
In other words, the people with the skills need to conduct the work. Just because someone else has the skills in your office doesn’t mean you personally get to benefit from it. If you want the skills, take the course. Most are available to you for FREE after all!